Skip to content
DESK
TR / EN
Free Demo
Cashier & Invoicing

From the extra to the folio, from the folio to the invoice

Money moves in three places in a hotel: it is posted to a folio as a department extra, collected at the front office cashier, and turned into an invoice at check-out. All three live in the same program and are connected.

How one lira travels through the hotel

  1. Step 1

    The extra is posted to the folio

    A guest eats in the restaurant or sends out laundry. The department transaction is posted as a debit on the room's or the guest's folio. The line carries the department it came from — that is where month-end revenue by department comes from.

  2. Step 2

    It is collected at the front office cashier

    When the guest settles, the collection enters the front office cashier. Cash and card are tracked in separate accounts, and every movement during the day stays in the list with its room, its person and its document.

  3. Step 3

    At check-out it becomes an invoice

    The folio balance is carried into an invoice, issued to the room, the guest, the group or the agency. The invoice is stored in the archive and can be found later.

  4. Step 4

    At the night audit it reaches accounting

    The day's ledger transactions are transferred to accounting with a single integration voucher. Nothing is re-keyed; the transfer happens at the end of the day, not in real time.

Links in the chain

Departments and folio posting

Transactions from departments such as the restaurant, the laundry or the phone system are posted as debits on the room's or the guest's folio.

  • Folios by room and by guest
  • Revenue tracked per department
  • A deleted folio line takes its ledger entry with it

Front office cashier

Collections and payments run through the front office cashier; the day's cash position shows on the dashboard.

  • Cash and card in separate accounts
  • Movements through the day
  • Cash carried forward at the night audit

Invoices and invoice archive

At check-out the account becomes an invoice; issued invoices are kept in the archive and can be found later.

  • Room, guest and agency invoices
  • Past records in the invoice archive

Exchange rates and schedules

Daily exchange rates arrive automatically from the internet and are stored day by day; room rates in foreign currency and folios are converted to the base currency with them.

  • Rates are fetched at the first sign-in each day
  • Foreign currency schedules
  • The base currency shows on the badge

Screens

01

Departments and folio posting

On the left, the hotel's departments — restaurant, laundry, room service, agency discounts, extra charges and the rest, each with its VAT rate and group code. On the right, the transactions of the selected department: which room, which guest and which ledger account was debited or credited, day by day.

  • “Room folio posting” writes an extra straight to the folio
  • Date range and scope (selected department / all departments)
  • Total debit, total credit and balance along the bottom
flexxiyazilim.com/desk
Departments and folio posting
02

Front office cashier — the day's money

The cashier works by day. Open the screen and you get today's cash movements; the card account is a separate selection and the two never mix. Every line shows which room, which person and which document money came in or went out with. Along the bottom sit four figures: brought forward, total in, total out, balance — the cash count is done with those four.

  • Cash and card are tracked in separate accounts
  • Collections from and payments to accounting are made on the same screen; you do not switch programs
  • Movements not tied to an account are recorded too, so nothing is left unaccounted for
  • Every line carries the user who entered it and the time
flexxiyazilim.com/desk
Front office cashier — the day's money
03

Receipt and payment vouchers

Collections and payments are made in one window, opened from the account itself. The window states in its title which account it was opened for, which closes off the possibility of posting to the wrong one. You choose cash or card, enter the date and the amount; the description is optional.

  • A voucher creates a double entry: the ledger account and the cash account both move at once
  • You cannot post a receipt or payment to a cash account — the program refuses
  • A payment voucher is the same window in the opposite direction; the fields and the checks are identical
  • Transfers between accounts and free debit/credit entries run from the same place
flexxiyazilim.com/desk
Receipt and payment vouchers
04

Invoices

At check-out the account becomes an invoice. Invoices are searched by date, by type and by free text, and normal, proforma and cancelled invoices are filtered separately. An issued invoice is never deleted, only cancelled — the trail remains.

  • Room, guest, group and agency invoices are all issued from the same screen
  • A new invoice can be prepared by copying an existing one
  • The archive goes back in time; an old invoice can be found later
  • Column picker and PDF export are here as well
flexxiyazilim.com/desk
Invoices

Frequently asked

Can an invoice issued in error be deleted?
It is cancelled, not deleted. A cancelled invoice stays in the list marked “cancelled”; its number is not lost and the trail remains. In financial records cancellation, not deletion, is the rule.
Do cash and card appear in the same drawer?
No — they are separate accounts and are selected separately on screen. At the end of the day the cash account closes with its own brought-forward / in / out / balance figures.
What if a department extra is posted to the wrong room?
The folio line can be corrected; deleting a line also removes the ledger entry it created, so nothing is left dangling.
Do we have to enter exchange rates by hand every day?
No. Daily rates arrive automatically and are stored day by day. Foreign-currency room rates and folios are converted to the base currency using that day's rate.

Notes for the curious

Which day's exchange rate is a foreign-currency folio calculated at?
An agency contract offers two options: the rate on the reservation date, or the rate on the check-in date. Whichever is chosen stays fixed for the whole stay, and the following nights are posted at that same rate.
In a shared room, whose account does an extra go to?
The guest is chosen as the extra is posted. Each guest sharing a room can therefore carry their own extras and settle separately. This is optional: if separate accounts are not kept, the whole room's account is held on the first guest in the room.
Can a correction be posted to a day that is already closed?
Not directly. A user with the right permission rolls the day back, makes the correction, then moves the day forward again. Roll-backs are recorded: who rolled a day back, and when, can be seen.
When does a department extra reach the folio?
The moment it is saved. There is no separate send or approve step; what is posted in the department shows on the folio straight away.
What happens if a day is corrected after it has been posted to accounting?
The day is transferred again. The program deletes the earlier transfer for that day and posts the day from scratch, so the same day never appears twice in the accounts.

Let us see together how it would work in your hotel

How many rooms, how many departments, which agencies — tell us and we will open a demo account. Watch the program working on a ready-made demo hotel, then decide.