The three screens the front desk looks at most: today's floor plan, the reservation chart along a date axis, and the reservation list. All three open the same “Room Details” window — it does not matter which door you came through, the work happens in the same place.
Whatever changed overnight is already there as colour on the room rack: checked-out rooms turn dirty, rooms under maintenance show as closed to sale. Housekeeping marks a cleaned room from the same place, so the front desk is not waiting for a separate list.
A pending booking is given a room number and checked in. If a crowd is arriving, the same work is done in bulk. While assigning rooms the program does not offer unsuitable ones — occupied, out-of-order and on-hold rooms never appear in the list.
Moving a room or extending a stay needs no form: you drag the bar on the reservation rack. The change appears on the floor plan immediately and is written to the log.
That night's charge for every occupied room is posted to the folios in one action. The amount is never invented; it is read from the room rate on each guest's own record. A run made in error is reversed.
The cash drawer is counted, balances are checked and the day is closed. The order is deliberate: room charges first, then the day's transactions, and the night audit last.
Posts the nightly room charge for occupied rooms to each guest's folio. The amount is read from the room rate on that guest's own record.
Rooms out of order or in house use sit in their own list; give a start and end date and the room is closed to sale for that period.
Room and guest moves are written to the log on their own. This screen is read-only: nothing is created, edited or deleted here.
Each tile is a room and its colour gives you the room's current state: occupied, reserved, vacant-clean, dirty, out of order or house use. The counters along the top summarise the whole floor plan. The room rack always shows today — there is no date navigation.
Every row is a room, every column a day, and the coloured bars are reservations. Double-click an empty cell to open a new booking, double-click a bar to open the room. Drag a bar to move the guest to another room or to extend the stay.
Every reservation is gathered into one list and filtered by type: pending, reserved, confirmed, checked in, checked out, cancelled. A booking's whole life is followed from this one list — a pending record is given a room number, becomes reserved, moves into the room at check-in and passes to the archive at check-out. You never change screens.
For large arrivals you do not open bookings one at a time. Room type, board type, nationality, arrival and departure dates, number of nights and currency are entered once; the records build up in the list on the right of the window and are saved in a single action. The group name and the agency are entered in the same window, so nothing has to be linked afterwards.
How many rooms, how many departments, which agencies — tell us and we will open a demo account. Watch the program working on a ready-made demo hotel, then decide.
