Night audit
The business day is advanced. It is run after the nightly room charges are posted, so every night of a stay lands in the right day's accounts.
- Order: post room charges → daily transactions → night audit
Reports
The numbers hoteliers use, in a hotelier's language
Every program has occupancy and turnover. The DESK dashboard goes further: average daily rate, revenue per available room, room nights and the busiest day — those are the numbers a pricing decision is made on.
How a day closes
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Morning
The day's summary is read
The dashboard opens: room status for today and tomorrow, arrivals due today, cash and card balances. The front desk starts the day with one glance.
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Evening
Room charges are posted
Before the night audit, the night's charge for every occupied room is written to the folios. If the order is reversed, that night's room revenue slips into the following day — which is why the program keeps the order.
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End of day
Cash is counted, the day is closed
Cash and card accounts are checked with their brought-forward / in / out / balance figures. The business day is advanced and every night of a stay lands in the right day's accounts.
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Next day
What changed, and who changed it
Deleted and edited records can be pulled as a report, tracked by user and by date. “What happened to this voucher last night?” does not go unanswered.
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Month end
The numbers make the decision
ADR, RevPAR, room nights and the busiest day accumulate over the month. A pricing decision is made by looking at those four, not at an occupancy percentage.
Night audit and audit trail
Activity log
Who signed in, who changed which card or voucher — the log reports hold it.
- Tracked by user and by date
- Deleted and changed records
Action items
The tasks and reminders a hotel follows are kept inside the program, so no separate notebook is needed.
Screens
01
Forecast dashboard
Average occupancy, total room revenue, ADR (average rate per room sold), RevPAR (revenue per available room), room nights sold and the busiest day of the month, all on one screen, with the daily occupancy-and-revenue chart below.
- Split by room type
- Split by agency
- Split by board type
- Split by nationality
flexxiyazilim.com/desk
02
The day in summary
Today's room status, today's expected arrivals and the cash totals sit at the top of the dashboard, so the front desk sees the day in a single glance each morning.
- Room status for today and tomorrow
- The list of arrivals due today
- Cash and card balances
flexxiyazilim.com/desk
03
Front office reports
Stays and guests, cashier and revenue, invoicing and agencies, management and audit reports are grouped under separate headings. Deleted and changed records are reported too.
- Revenue by department: folio revenue plus POS sales minus refunds
- Revenue trend day by day
- A breakdown of deleted and edited records
flexxiyazilim.com/desk
Frequently asked
What is the difference between ADR and RevPAR?
ADR is the average rate per room sold — it divides by sold rooms only. RevPAR gives revenue per available room, so it takes empty rooms into account as well. When occupancy falls and rates rise, ADR goes up while RevPAR can go down; the second is the one to watch.
What happens if I forget the night audit?
The business day does not advance and that day's room charges stay unposted. The program keeps the order: room charges first, then the day's transactions, and the night audit last.
Can I recover a deleted record?
A deleted record appears in the report — what it was, when it was deleted and by whom. In financial records cancellation is used instead of deletion: an invoice is never deleted, it is cancelled.
Can I export the reports?
Yes. Lists have a column picker and PDF export, and the user decides which fields go into the output.
Let us see together how it would work in your hotel
How many rooms, how many departments, which agencies — tell us and we will open a demo account. Watch the program working on a ready-made demo hotel, then decide.